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HELPFUL INFORMATION > Property Industry Contact Details. Property Power 12th Edition Magazine & Disc 17
   
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Property Industry Contact Details.
 
 
ABSA
Tel Head Office: 011 350 4000
General Enquiries: 0860 008 600
Fraud Hotline: 0860 557 557
Internet Banking Enquiry: 0860 008 600
Email: absa@absa.co.za
Web Site: www.absa.co.za
Post: PO Box 7735, Johannesburg 2000
Address Head Office: 170 Main Street, Johannesburg


First National Bank
Tel: 087 575 9404
011 369 1088
Home Loans: 087 730 1144
Email: info@fnb.co.za
Web Site: www.fnb.co.za


Nedbank
General Queries: 0860 555 111
011 710 4000
Digital Banking: 0860 111 055
Web Site: www.nedbank.co.za
Address Head Office: 135 Rivonia Road, Sandown, Johannesburg


Standard Bank
General Queries: 0861 201 000
011 299 4520
Home Loans: 860 123 001
Email: information@standardbank.co.za
Web Site: www.standardbank.co.za
Address Head Office: Standard Bank Centre, 5 Simmonds Street, Johannesburg




Banking Adjudicator / Ombudsman
For banking problems, the Banking
Adjudicator is Advocate Neville Melville.
Share Call: 0860 800 900
Tel: 011 712 1800
Fax: 011 483 3212
Email: info@obssa.co.za
adjudicator@adjudicator.org.za
Web Site: www.obssa.co.za
Post: PO Box 87056, Houghton 2041
Address: 1st Floor, Houghton Place, 51 West Street, Houghton, Johannesburg

Banking Association of South Africa
Tel: 011 645 6700
Fax: 011 645 6800
Email: mediaenquiries@banking.org.za
Web Site: www.banking.org.za
Post: PO Box 61674, Marshalltown 2107
Address: 32 Prince of Wales Terrace, 3rd floor Sunnyside Ridge Office Park, Parktown, Johannesburg 2193

Credit Bureau Association
The CBA is accountable for representing the interests of the credit information industry and regulating the conduct of its members.
Tel: 011 463 8218
Fax: 011 463 8386
Email: enquiries@cba.co.za
Web Site: www.cba.co.za
Post: PO Box 2146, Pinegowrie 2123
Address: 4 Brian Street, Block E, Coachman's Crossing Office Park, Lyme Park, Bryanston

Credit Information Ombudsman
For Credit Bureau problems, the Credit Information Ombudsman is Manie van Schalkwyk.
Call Centre: 0861 662 837
0866 834 644
Email: ombud@creditombud.org.za
Web Site: www.creditombud.org.za
Address: Fernridge Office Park, 5 Hunter Street, Ferndale, Randburg

Criminal Record Centre - SAPS
Tel: 012 393 3928
Fax: 012 393 3909
Address: 1st Floor, Room 14, Sanlam Plaza West, 271 Schoeman Street, Pretoria 0001

Department of Human Settlements
To maintain high standards in the electrical contracting industry and to promote professionalism in the industry.
Call Centre: 0800 1 (HOUSE) 46873
Fraud Hotline: 0800 701 701
Fax: 012 341 8512
Email: info@dhs.gov.za
Web Site: www.dhs.gov.za
Post: Private Bag X644, Pretoria 0001
Address: Govan Mbeki House, 240 Justice Mahomed Street, Sunnyside, Pretoria
Gauteng
Tel: 080 004 6873
Western Cape
Tel: 0860 142 142
Kwa Zulu Natal
Tel: 033 392 6400
Eastern Cape
Tel: 086 000 0039
Mpumalanga
Tel: 013 766 6088/6216
Free State
Tel: 051 405 4727
Limpopo Province
Tel: 015 294 2000 / 015 284 5000
Northern Cape
Tel: 053 830 9492

Electrical Contractors
Association of South Africa
To maintain high standards in the electrical contracting industry and to promote professionalism in the industry.
Web Site: www.ecasa.co.za
Email: info@ecasa.co.za
Johannesburg
Tel: 011 392 0000
Fax: 011 974 9402
Pretoria
Tel: 012 342 3242/3358
Fax: 012 342 3455
Durban
Tel: 031 312 6313
Fax: 031 312 0851
Bloemfontein
Tel: 051 447 0859
Fax: 051 430 2355
Port Elizabeth
Tel: 041 363 1990
Fax: 041 363 1997
Cape Town
Tel: 021 462 2690
Fax: 021 465 6319
East London
Tel: 043 726 6359
Fax: 043 726 6740

Estate Agency Affairs Board
The Board regulates the estate agency industry by licensing practitioners. The law under which the Board operates
requires that practitioners meet certain standards in order to become licensed and prohibits unethical conduct in the practice of estate agency. All estate agents have to be registered with this board.
Tel: 011 731 5600
Fax: 011 880 9831
Email: eab@eaab.org.za
Web Site: www.eaab.org.za
Post: Private Bag X10, Benmore 2010
Address: 63 Wierda Road East (Cnr Johan), Wierda Valley, Sandton

Financial Intelligence Centre (FIC)
A governing body to establish and maintain an effective policy and compliance framework and operational capacity to oversee compliance and to provide high quality, timeous financial intelligence for use in the fight against crime, money laundering and terror financing in order for South Africa to protect the integrity and stability of its financial system, develop economically and be a responsible global citizen.
Tel: 012 641 6000
0860 342 342
Fraud Hotline: 0800 201 104
Fax: 012 641 6215
Web Site: www.fic.gov.za
Post: Private Bag X177, Centurion 0046

Financial Services Board (FSB)
The Financial Services Board regulates the financial services industry. The head of the FSB is Rob Barrow.
Toll Free: 0800 110 443
0800 202 087
Tel: 012 428 8000
Fax: 012 346 6941
Email: info@fsb.co.za
Web Site: www.fsb.co.za
Post: PO Box 35655, Menlo Park 0102
Address: Riverwalk Office Park, Block B, 41 Matroosberg Road (Cnr Garsfontein and Matroosberg Road) Ashlea Gardens, Extension 6, Menlo Park, Pretoria

Financial Services Providers Ombudsman
For financial advice problems, the Financial Services Providers Ombudsman is Charles Pillai.
Share Call: 0860 324 766
Tel: 012 470 9080
Fax: 012 348 3447
Email: info@faisombud.co.za
Web Site: www.faisombud.co.za
Post: PO Box 74571, Lynwood Ridge 0040

Green Building Council of South Africa
To promote, encourage and facilitate green building in the South African property and construction industry through market-based solutions.
Tel: 0861 042 272
Fax: 021 689 3737
Email: info@gbcsa.org.za
Web Site: www.gbcsa.org.za
Post: P O Box 155, Rondebosch 7701
Address: The Old Warehouse Building,
Black River Office Park,
2 Fir Street, Observatory 7925

Housing Estates & Retirement Village
Association of South Africa
Focuses on providing well-managed, secure and peaceful dwellings within a socially active community.
Tel: 086 143 7827
Fax: 086 639 3839
Email: info@hervasa.org.za
Web Site: www.hervasa.org.za
Address: 81 Doordrift Road, Plumstead 7800

Institute of Estate Agents of South Africa
The IEASA is a voluntary membership organisation for active property practitioners and encourages the highest standards in real estate practice. Its unceasing aim is that the practice of real estate be recognised by members as a profession and that its members be respected and trusted by all.
Tel: 021 531 2074
Fax: 086 511 4624
Email: kate@national.ieasa.org.za
info@ieasa.org.za
Web Site: www.ieasa.co.za
Address: 10 Howard Studios, Sheldon Way,
Pinelands 7405

Institute of Plumbing South Africa (IOPSA)
The Institute of Plumbing South Africa vision is too relentlessly strive to fulfil our mission to raise the standards of plumbing systems, workmanship, material and ethics, for the benefit of our environment and for all members of South African society.
Tel: 044 873 6285/79
Fax: 044 873 6291
Email: iopsa@iafrica.com
Web Site: www.iopsa.org.za
Post: Postnet Suite 217, Private Bag X6590, George 6530
Address: Building Exhibit Centre, Cnr Market & Hope Streets, George

Liquified Petroleum Gas Safety Association of Southern Africa (LPGAS)
The LPGAS promotes the group interests of all manufacturers, distributors and users of liquefied petroleum gas in the safety thereof and the implementation of responsible practice in connection therewith.
Tel: 011 886 9702
Fax: 011 886 9770
Email: info@lpgas.co.za
Web Site: www.lpgas.co.za
Address: Unit A, 37 Harley Street, Ferndale, Randburg

Long Term Assurance Ombudsman
For Life Assurance problems, the
Ombudsman is Judge Peet M. Nienaber.
Tel: 021 657 5000
0860 662 837
Fax: 021 674 0951
Email: info@ombud.co.za
Web Site: www.ombud.co.za
Post: Private Bag X45, Claremont 7735

Master Builders Association
Offers advice, inspections and mediation if your builder has provided you with unsatisfactory workmanship.
Tel: 011 805 6611
Fax: 011 805 6718
Email: info@gmba.co.za
Web Site: www.gmba.co.za
Address: No. 1, 2nd Road, Halfway House, Midrand, Johannesburg

National Consumer Commission (NCC)
A body assigned to investigate consumer complaints.
Tel: 0861 843 384
Fax: 086 184 3808
Email: contactus@thedti.co.za
Web Site: www.thedti.gov.za
Post: The DTI, National Consumer Commission, Consumer complaints, Private Bag X84 Pretoria 0001
Address: 77 Meintjies Street, Sunnyside,
Pretoria 0002
 

National Consumer Tribunal (NCT)
The NCT is responsible for the adjudication of violations and transgressions of the National Credit Act and the Consumer Protection Act.
Tel: 012 683 8140
Fax: 012 663 5693
Email: registry@thenct.co.za
Web Site: www.thenct.org.za
Post: The DTI, National Consumer Commission, Consumer Tribunal, Private Bag X110, Centurion 0046
Address: 272 West Avenue, c/o West and Lenchen North, Centurion


National Credit Regulator (NCR)
Complaints regarding abusive credit practices can be referred to the National Credit Regulator, Gabriel Davel, which is empowered under the National Credit Act to act.
Call Centre:

0860 NCR NCR
0860 627 627
Tel: 011 554 2600
Fax: 011 805 4905
Email: info@ncr.org.za
complaints@ncr.org.za
Web Site: www.ncr.org.za
Post: PO Box 2694, Houghton 2041
Address: 127 - 15th Road, Randjespark, Midrand


National Home Builders
Registration Council (NHBRC)
Providing protection to buyers of new homes against unacceptable quality standards or builders who refuse to get involved in the rectification of built in defects of the home.
Web Site: www.nhbrc.org.za
Gauteng
Tel: 011 317 0000
Fax: 011 317 0105
Email: enquiries@nhbrc.org.za
Post: PO Box 461, Randburg 2125
Address: Phase 4, Medscheme Building,
10 Muswell Road South, Bryanston
Limpopo
Tel: 015 297 7519
Fax: 015 297 7517
Email: nursec@nhbrc.org.za
Post: PO Box 12624, Polokwane 0699
Address: Suite 202, Gables Building,
81 Hans van Rensburg Street,
Polokwane
KwaZulu Natal
Tel: 031 374 8100
Fax: 031 374 8135
Email: garyo@nhbrc.org.za
Post: Private Bag 54311, Durban, 4001
Address: Suite 502, 5 th Floor, Marine Building, 22 Gardiner Street, Durban, 4001
Western Cape
Tel: 021 913 9210
Fax: 021 913 9218
Email: stefanj@nhbrc.org.za
Post: PO Box 4429, Tyger Valley 7536
Address: Ground Floor, South Barinor Vinyard, Vinyard Office Estate, 99 Jip de Jager Drive, Bellville
Northern Cape
Tel: 053 832 6850
Fax: 053 832 6850
Post: PO Box 88, Kimberley 8300
Address: 13 Bishops Avenue, Block B, Sanlam Business Complex, Kimberley 0124
Eastern Cape
Tel: 041 365 0301
Fax: 041 365 4101
Email: nombasan@nhbrc.org.za
Post: PO Box 34600, Newton Park 6055
Address: 40 Pickering Street, Newton Park,
Port Elizabeth
Free State
Tel: 051 448 7955/6/7
Fax: 051 448 7960
Email: chriss@nhbrc.org.za
Post: PO Box 12103, Bloemfontein 9324
Address: Unit 4, Hydro Park, 98 Kellner Street,
Westdene, Bloemfontein
Mpumalanga
Tel: 013 755 3319
Fax: 013 755 3013
Email: mzwandilen@nhbrc.co.za
Post: PO Box 282, Nelspruit 1200
Address: Suite Nr. 201, Medcen Building,
14 Henschal Street, Nelspruit
North West
Tel: 014 594 9900
Fax: 014 594 9901
Email: sefison@nhbrc.org.za
Post: PO Box 1885, Rustenburg 0300
Address: 67 Brink Street, North Block no. 28,
Rustenburg


National Prosecuting Authority (NPA)
As a key partner in the criminal justice system, the NPA plays a critical role in ensuring that perpetrators of crime are charged and held responsible for their criminal actions.
Tel: 012 845 6000
Email: communication@npa.gov.za
Web Site: www.npa.gov.za
Post: Private Bag X752, Pretoria 0001
Address: Victoria and Griffiths Mxenge Building, 123 Cnr Westlake and Hartley Streets, Weavind Park, Silverton, Pretoria


Rental Housing Tribunal
The government has established Rental Housing Tribunals in each province to deal with all types of illegal or unfair practice relating to the landlord/tenant relationship. The Tribunals are courts, with powers similar to those of magistrate's courts.
Tel: 086 010 6166
Regional Government Website
Gauteng: www.gautengonline.gov.za
Western Cape : www.westerncape.gov.za
Eastern Cape: www.ecprov.gov.za
Free State: www.fsl.gov.za
KwaZulu Natal: www.kwazulunatal.gov.za
Limpopo: www.limpopo.gov.za
Mpumalanga: www.mpumalanga.gov.za
Northern Cape: www.northern-cape.gov.za
North West: www.nwpg.gov.za


Short-Term Insurance Ombudsman
For insurance Problems, the Short-term Insurance Ombudsman is Brian Martin.
Share Call:
0860 726 890
Tel: 011 726 8900
Fax: 011 726 5501
Email: info@osti.co.za
Web Site: www.osti.co.za
Post: PO Box 32334, Braamfontein 2017


South African Bureau of Standards (SABS)
Tel: 012 428 7911
Fax: 012 344 1568
Email: info@sabs.co.za
Web Site: www.sabs.co.za
Post: Private Bag X191, Pretoria 0001
Address: 1 Dr Lategan Road, Groenkloof, Pretoria


South African Council for the
Architectural Profession
Mediation on behalf of clients for unprofessional conduct by an architect. Law requires all architects, to be registered with the council.
Tel: 011 479 5000
Fax: 011 479 5100
Email: registrar.rp@sacapsa.com
Web Site: www.sacapsa.com


South African Council for the
Property Valuers Profession
Protection of members of the public in their dealings with registered valuers.
Tel: 012 348 8643/4/5
Fax: 012 348 7528
Email: info@sacpvp.co.za
Web Site: www.sacpvp.co.za
Post: PO Box 114, Menlyn 0063
Address: 77 Kariba Street, Lynnwood Glen,
Pretoria


South African Institute of Auctioneers
To protect the image of auctioneers and the auctioneering profession in the eyes of the public, business and Government sectors.
Tel: 082 659 1476
Fax: 086 505 7497
Email: fiona@auctioneering.co.za
Web Site: www.auctioneering.co.za
Post: PO Box 90758, Garsfontein 0042


South African Institute of Valuers
The national society of professional real estate valuers. The Institute is dedicated to serving the public interest by advancing high standards for members of the appraisal profession.
Web Site: www.saiv.org.za
General Secretary
Tel: 031 464 6932
Fax: 031 464 6933
Email: gen@saiv.org.za
Post: PO Box 28060, Malvern 4055
Northern Branch - Gauteng
Tel: 012 342 9056
Fax: 012 342 7574
Email: north@saiv.org.za
Post: PO Box 14331, Hatfield 0028
Southern Branch - Cape Town
Tel: 021-762 3313
Fax: 021 797 2235
Email: south@saiv.org.za
Post: PO Box 18041, Wynberg 7824
Central Branch - Bloemfontein
Tel: 051 448 9431
Fax: 051 430 8815
Email: central@saiv.org.za
Post: PO Box 300, Bloemfontein 9300
Kwazulu-Natal Branch - Durban
Tel: 031 464 6932
Fax: 031 464 6933
Email: kwzn@saiv.org.za
Post: PO Box 28060, Malvern 4055
Eastern Cape Branch -
Port Elizabeth
Tel: 041 484 1666
Fax: 041 484 1669
Email: east@saiv.org.za
Post: PO Box 5718, Walmer 6065


South African Insurance Association
Tel: 011 726 5381
Fax: 011 726 5351
Email: info@saia.co.za
Web Site: www.saia.co.za
Address: Ground Floor, Willowbrook House, Constantia Office Park, C/O 14 th Avenue and Hendrik Potgieter Street, Weltevereden Park


South African Property Owner's Association
The representative body and official voice of the commercial and industrial property industry in South Africa,
committed to protecting the interests of the commercial and industrial property sectors, in terms of ownership,
management and development.
Tel: 011 883 0679
Fax: 011 883 0684
Email: events@sapoa.org.za
Web Site: www.sapoa.org.za
Post: PO Box 78544, Sandton 2146
Address: Paddock View, Hunt's End Office Park,
36 Wierda Road West, Wierda Valley, Sandton


South African Qualification and Certification Committee for Gas (SAQCC)
The SAQCC creates a sustainable safe environment for all Gas Industry stakeholders.
Tel: 011 285 0038
Fax: 086 550 8444
Email: info@saqccgas.co.za
Web Site: http://saqccgas.co.za
Address: Block G, Hurlingham Office Park, Woodlands Avenue, Woodlands Manor


South African Revenue Services (SARS)
For all information regarding your tax obligations, contact the branch situated closest to you.
SARS Head Office:
Call Centre:
080 000 7277
Tel: 012 422 4000
Email: cgt@sars.gov.za (Capital Gains Tax Info)
Web Site: www.sars.gov.za
Post: Private Bag X932, Pretoria 0001  OR
PO Box 402, Pretoria 0001
Address: 299 Bronkhorst Street,
Nieuw Muckleneuk, Pretoria


Vacation Ownership Association of Southern Africa (VOASA)
A self-regulatory body that acts as the watchdog of the shared vacation ownership industry, which includes timeshare, fractional ownership, points clubs, private residency and destination clubs.
Tel: 021 914 9693
Fax: 012 914 5202
Email: voasa@voasa.co.za
Web Site: www.voasa.co.za
Post: P.O. Box 2823 Durbanville 7551


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